Blueprint

Success. Built in.

IMPLEMENTATION

Ready. Set. Implement.

Make onboarding easy with our knowledgeable Implementation Managers. Together we'll kickstart your company's success. With insider knowledge, Implementation Managers will expertly assist you in:

Navigating the onboarding process
Decreasing your time to value
Reducing your implementation timeline from months to weeks
Tracking and sharing key metrics to measure your company's success

“With Procore, training is now a breeze—new users are instantly set up. In a few days, they're familiar with the software and can get up and running much faster than with our old ways.”

Al Mueller

Amicon

“Procore has the best customer support of any software that I have ever used.”

Andrew Haas

Haas Construction Management

Ensure team buy-in.

CUSTOMER SUCCESS

We're not done until your team is up and running. All of them. We keep going when other companies stop. Because we know that helping every team member get comfortable with using a new system is the key to ensuring utilization. Our Customer Success Managers will help drive teams toward your business goals.

Side by side, we'll support your project management efforts with quick answers, tips, and tricks to seamless platform navigation.

Team members have the expertise to answer any questions from your company about processes, tools, and best practices.

You'll stay supported throughout the life of your business with Procore. Our support doesn't end!

SUPPORT

Gold Medal Chat-letes.

Racing to answer chats, emails, and phone calls, our teams take pride in providing as little wait time as possible and unrivaled support. When you contact a Procore Support Representative you'll have access to:

U.S.-based support from offices in Minnesota, Texas, and California
In-house employees who live our company brand values and care about the success of your teams and ours
Unlimited support at no additional cost—you are never working alone when you have Procore as your success partner

Employee standing at desk on the phone with a client

Success is at Your Fingertips

Support Site

Get unlimited access to Procore's premier knowledge base of "how-to" articles and detailed videos covering every aspect of Procore's tools.

Procore's Jobsite

The digital destination for construction industry news, education, and entertainment, built for construction professionals, by construction professionals.

Free Training Webinars

These live and on-demand presentations provide in-depth training on new and upcoming releases, products and tools, processes and workflows, and integrations, and allow you to submit questions in a small class setting.

Continuing Education

Procore's CE courses are free, industry-relevent courses that cover the latest developments in construction technology, focus on health and safety, and teach you how to find and use of the best tools for the job.

Procore Certifications

Procore's role-based training courses teach you how to successfully use Procore on any construction project. Upon completion of each course you will earn a 'Procore Certified' certificate that you can add to your LinkedIn profile.

Monthly Recap of Product Releases

Learn about the most recent product updates so you can see first hand how we continually improve our products and release new ones to enable you to do your best work.

Procore Workshops

Maximize your tech investment with hands-on training to grow your skills. Procore Workshops are hands-on training sessions to help you get the most from our platform—no matter your skill level. Led in-person by our product experts, Procore Workshops offer a flexible, practical, and customizable education experience. This is your opportunity to go beyond implementation and bring back helpful tips to share with your team. Get better by working together.

Business Reviews

Our Customer Success Team will reach out to your administrators to review your usage, adoption, and any bottlenecks we are seeing within your organization.

Virtual Training and Additional Services

Strategic Product Consultants are available to conduct virtual training with your team. This interactive approach expedites the learning and adoption process.

Real Time Insights

We will monitor your account using best-in-class customer success software and construction-specific metrics to ensure that things are going right, every day. If we see a problem, or think something is not going the way we planned we will actively reach out.

Procore Community

Curious how other companies are using Procore? Join Procore Community to connect with thousands of other Procore users. Share insights, ask questions, join groups, and network with Groundbreakers around the world.

Innovation Labs

Through a collaborative process at Procore's headquarters, customers work closely with the Procore team to develop creative solutions to common problems faced in construction management.