PROFESSIONAL SERVICES

Empower your teams with tailored services.

Different kinds of businesses need different levels of services. Professional Services are customised to meet your needs and to help you maximise the potential of the Procore platform.

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Be supported like your business is unique. Because it is.

Going digital isn't a switch to be flipped. It's a process that looks different at every organisation. Procore wants to meet you where you are—so you can build what comes next.

Drive adoption

Provide comprehensive training to ensure everyone takes advantage of Procore’s unlimited seat licences.

Maximise ROI

Adopt industry best practices, define your goals and measure your success.

Get up and running faster

Expedite the implementation and rollout process to start seeing results faster.

“The Professional Service Team’s customer facing systems, processes and teammates are highly skilled in many areas beyond simple product knowledge. This builds confidence and helps our firm effectively adapt to the new ways of working brought by the Procore tool kit.”

Owner

Energy/Utilities 370 B ACV

“We really do feel like we’ve been in a partnership with Procore’s financial services teams. We’re excited to be one of the first to fully integrate with all of the tools that Procore has available.”

Morgan Traynor

Ryan Companies

“With the help of Professional Services we were able to start a new project and have the ease of Procore set up to fit our needs for new and recurring issues for the duration of the project and save us time and headaches for the project and all new projects moving forward.”

General Contractor 1.3 B ACV

See results faster

Expedite the training and rollout process to maximise adoption and success across your organisation.

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SERVICE PACKAGE

Quickstart 4

Implementation package that includes four months of Implementation Manager (IM) services with weekly implementation calls, up to 15 additional Consulting Hours, up to two days of On-site Training*, access to Strategic Product Consultants and strategic planning.

* On-site Training is temporarily not available due to the COVID-19 outbreak.

SERVICE PACKAGE

Quickstart 2

Implementation package that includes two months of Implementation Manager (IM) services with weekly implementation calls, up to five additional Consulting Hours, one day of On-site Training*, access to Strategic Product Consultants and strategic planning.

* On-site Training is temporarily not available due to the COVID-19 outbreak.

ADD-ON SERVICE

Implementation Manager Services

30-day access to an assigned Implementation Manager. Most useful for onboarding new regions or new project teams. Includes configuration and setup assistance, weekly product consultations and progress calls, metrics and ad hoc Q&A.

ADD-ON SERVICE

Just in Time Training

Virtual training with a Procore Industry expert. Includes six hours of training and up to two hours of planning and follow-up documentation. Training delivered at a minimum of two-hour increments over 1-2 consecutive days.

SERVICE PACKAGE

Quickstart Virtual

An all virtual implementation package that includes 2.5 months of Implementation Manager (IM) services with weekly implementation calls; up to 10 additional consulting hours, access to Strategic Product Consultants, and strategic planning.

Learn more and leverage the insights.

Ensure Procore supports your unique business goals with strategic guidance, best-practice advice, deep-dive trainings and custom reporting.

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SERVICE PACKAGE

Custom Professional Services (Custom Statement of Work)

Custom bundle of multiple services based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services.

SERVICE PACKAGE

Procore Optimise

This service provides an in-depth, strategic analysis of your Procore account across products, features, account configurations, settings, reports and integrations. Following this analysis, you will receive customised recommendations to enable your teams to use the Procore platform more effectively and enhance your success.

ADD-ON SERVICE

Consulting Services

Virtual consulting services with Procore resources such as Implementation Managers, Strategic Product Consultants, Analytics Specialists and Training Management Specialists. Commonly used for deep-dive virtual consulting for the Procore suite of tools, custom Procore reporting and Procore Analytics consulting.

SERVICE PACKAGE

Procore Accelerator

Access to one named Customer Success Manager and Strategic Product Consultant to optimize your Procore opportunities, provide advanced training, and enhance your success around Procore's Financial Tools.

One platform to connect your teams, tools and data.

Consolidate your systems into one centralised platform and streamline your processes with custom integration development or consulting.

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SERVICE PACKAGE

Custom Integration Development and Support

This Procore-provided custom integration development is especially helpful for clients who do not have internal technical resources (Note: requires scoping and a custom statement of work).

ADD-ON SERVICE

Integration Consulting Services

Virtual integration consulting services with Procore’s Technical Services team. Most beneficial for clients building a custom integration between another system and Procore with their own internal technical resources or with a third-party integrations consultant.

Be the best Procore expert you know.

Empower your teams to address problems on their own with access to expert troubleshooting and proactive issue management.

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SERVICE PACKAGE

Premier Support

Includes access to five company admin users as designated points-of-contact for Customer Support and monthly support consultation.

ADD-ON SERVICE

Custom Built Solutions

Development time for building custom forms, workflows and tools for the Procore platform.

Put your biggest advantage to work.

Ready to discover the best Professional Services solution to tailor Procore to your business? We sure are.