Construction Correspondence Management Software

Robust Correspondence Management

From general correspondence to contractual correspondence, manage it all with Procore.

Easy to manage, so nothing slips through the cracks

Procore's correspondence management system consolidates and connects the entire scope of business processes on a project from design and construction through handover. Everything is easily accessible in one place so you can minimise risk and mitigate project disputes.

Standardise and manage processes like Extensions of Time and Notices of Delay all in one place
Maintain order with automatic sequential numbering of each communication in a register
Save time searching through all project correspondence with filters
Resolve disputes faster or avoid them altogether with well-documented project communications

Procore's Correspondence tool product screen

Keep project teams aligned and accountable

Use Procore Workflows to route correspondence items—like design changes, delay notices, or extension of time requests—through a clear approval and review process. Whether it’s internal reviews or external coordination, Workflows ensure every stakeholder sees what they need to, when they need to.

Define consistent review and approval paths for key correspondence types
Avoid delays by automating handoffs between teams
Create an audit trail to track who responded, reviewed, or approved each step
Reduce risk with transparent, traceable communication flows

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Record a History of All Project Correspondence

Protect your business from disputes with a robust correspondence management system that keeps a record of it all. Improve communication over time as you notice patterns and learn from past projects.

Quickly Turn a Correspondence Into an RFI or Change Event

Create an RFI or a change event directly from any correspondence, and each item will link to the other for complete record keeping.

A Fully Searchable and Reportable System

Create reports to surface new insights that were previously impossible or time-consuming to gather. Use markups to link drawings to any piece of correspondence so that the context is clear.

Complete and Granular Control Over Who Sees What

Administrators can easily set permission templates to ensure the right level of visibility for each type of communication. And our new "Permissions" tab allows you to quickly check who can see a communication, leaving out the guesswork and the headache.