Make onboarding easy with our knowledgeable Implementation Managers. Together we'll kickstart your company's success. With insider knowledge, Implementation Managers will expertly assist you in:
We're not done until your team is up and running. All of them. We keep going when other companies stop. Because we know that helping every team member get comfortable with using a new system is the key to ensuring utilization. Our Customer Success Managers will help drive teams toward your business goals.
Side by side, we'll support your project management efforts with quick answers, tips, and tricks to seamless platform navigation.
Team members have the expertise to answer any questions from your company about processes, tools, and best practices.
You'll stay supported throughout the life of your business with Procore. Our support doesn't end!
Racing to answer chats, emails, and phone calls, our teams take pride in providing as little wait time as possible and unrivaled support. When you contact a Procore Support Representative you'll have access to:
Get unlimited access to Procore's premier knowledge base of "how-to" articles and detailed videos covering every aspect of Procore's tools.
These live and on-demand presentations provide in-depth training on new and upcoming releases, products and tools, processes and workflows, and integrations, and allow you to submit questions in a small class setting.
Procore's role-based training courses teach you how to successfully use Procore on any construction project. Upon completion of each course you will earn a 'Procore Certified' certificate that you can add to your LinkedIn profile.
Strategic Product Consultants can come to your offices to do in-person training. This interactive approach expedites the learning process for your team.
The digital destination for construction industry news, education, and entertainment, built for construction professionals, by construction professionals.
Procore's CE courses are free, industry-relevent courses that cover the latest developments in construction technology, focus on health and safety, and teach you how to find and use of the best tools for the job.
Our Customer Success Team will reach out to your administrators to review your usage, adoption, and any bottlenecks we are seeing within your organization.
We will monitor your account using best-in-class customer success software and construction-specific metrics to ensure that things are going right, every day. If we see a problem, or think something is not going the way we planned we will actively reach out.
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