Customer Story
Haslin uses Procore as scalable tool to improve overall productivity by 25%
Removing inefficiencies and driving consistency across the business
The Challenge
Like many civil contractors, Haslin Constructions was feeling the strain of relying on spreadsheets and online file systems. The complexity and rigidity of using different tools slowed teams down, with information spread across various locations and difficult to manage consistently. It became clear that Haslin needed to bring all project information together in one secure, centralised digital platform.
The Solution
Centralising Data for Business Consistency :
Business Development Manager Tim Kelly was tasked with finding a solution that would ensure consistency and enable the business to continue to scale.
Tim and his team aimed for consistency. “Before Procore, we did have an online file management system, and of course Excel was everywhere. Everything was done on spreadsheets, so we needed to tie these together to have consistency across the business.” It’s not just consistency between various platforms and user needs that appeals. Tim knew all too well how trying to convey information in a simple format could be time-constraining and could slow down processes. He felt he needed a simpler solution.
“The biggest frustration for myself was in the business management side, reporting, and trying to get all the information together, while collecting the data was a point of conflict.” Tim says that one of the issues was pulling together piecemeal data from various sources into one coherent location. Tim and his team wanted to make this work in real-time.
“[Our data] just wasn't centralised, and finding records or documents could be very difficult.”
Complex Civil Projects Demand a Connected Solution :
“The main challenges and frustrations that prompted us to adapt or review our systems was that we, as engineers and site teams, were delivering these large-scale projects without properly optimised project management tools, which was taking up more time and energy.”
“For project management offline, we were using spreadsheets and files, Dropbox, Microsoft Teams, and the sharing system. So the major frustrations with spreadsheets was basically the file sharing system between the subcontractors (and the client) and the limitations with using these outmoded systems, which was causing a lot of miscommunication and, frankly, double handling.
Procore now fits seamlessly into Haslin’s day-to-day project workflows. The team leverages Procore Project Management Pro, Quality & Safety, and Tendering, giving them a connected platform that consolidates the entire project lifecycle, from early procurement through on-site delivery and quality control. Nikitha and her team use the platform to manage RFIs, inspections, correspondence, document revisions, cost tracking, quality registers, and procurement comparison registers, all in one place.
“What stands out to me about Procore is essentially its simplicity. Procore Drive management tools, it’s one centralised or standard system where you can save all your documents, such as project documents, or anything that's related to the projects. All these can all be saved under the Procore management tools mainframe.”
By replacing manual spreadsheets and disparate file systems, Procore has made project information easier to access, update, and manage across teams.
The Results
- Reporting efficiency improved by 40%
- Project setup efficiency increased by 40%
- Project closeout times decreased by 50%
- Overall productivity increase by 25%
“Procore gives us confidence because we know it is scalable and it will be there to match our business growth.”
Tim Kelly
Business Development Manager
Haslin Constructions
In three years with Procore, Haslin is achieving measurable improvements. Procore delivers clear benefits across Haslin’s projects, including enhanced collaboration, document control, consistency, and real-time visibility. The platform's intuitive tools, such as the Action Plans tool have greatly streamlined workflows for inspections, test plans, and project closeouts.
Procore has also strengthened Haslin’s safety management, enabling the team to track safety observations and implement targeted safety initiatives.
Providing Visibility for Engineers and Beyond
“Everyone has visibility of [project systems],” Nikitha says. Within Procore Drive, her team can manage cost tracking, quality registers, and procurement registers, such as price comparison registers when onboarding subcontractors.
“What I’m describing is only about 10% of what we do in spreadsheets, but Procore makes it much easier to update those files and save them back into the correct folders within the system.” She adds, “that’s what I really like about Procore Drive. It stands out for how much simpler it makes document management.”
Engineering and Construction Data Management for the Future
As Haslin continues to grow and expand its operations across Queensland and Victoria, Procore’s scalability gives the team confidence that the platform can support the company’s evolving needs.
Tim explains, “When the decision was made that we needed to find a solution, we looked at quite a few project management platforms, and we came across Procore, and I guess right from the start, the outstanding thing about Procore was that it was intuitive, it looked easy to use.”
He adds, “The advice that I would give other civil contractors is that they should bring Procore into their projects. It saves a lot of time for the engineers. Procore gives us confidence because we know it is scalable and it will be there to match our business growth.”
Nikitha reflects on the personal impact of the platform: “Procore has helped me personally, I spend less time in the office doing paperwork and double handling and spend more time actually overseeing the works, planning, scheduling, sorting out design issues because things change every day on site and it just gives me more time to keep the progress going safely without having to miss out on the site activities.”
“Visibility across projects has improved dramatically," says Tim. "Now we copy in the Procore project on all emails, so everything is searchable in one place. In the past, we'd have to go through individual email files to look for records. Now everything is in Procore, so we can search and everyone knows what's happening and what's going on.”
