TeamworX Gains Real-time Construction Insights and Profitable Growth

The Challenge

As their business grew, TeamworX realised they needed to manage a never-ending paper trail for each project. They also had to factor in the growing administrative responsibility for regulation, compliance and accreditation requirements on each construction project. Project teams used a mix of spreadsheets, forms and online documents on daily project tasks. With so much project management data from various data sources it took time to collate information and staying up-to-date with variations, schedules and budgets proved impossible.

The need for greater transparency and control over the communication of variations meant TeamworX needed a digital transformation strategy. Implementing a digital construction management platform would provide teams with real-time insights and support their move into an even more regulated medical construction sector.

The Solution

TeamworX selected Procore to capture real-time transparent construction data to share this with construction teams, TeamworX executives and building owners. The upside? Onsite document managers no longer had to collate information from different sources. They could be redeployed to higher-value tasks.

Today TeamworX trusts Procore Project Management and Quality & Safety to efficiently capture, manage and access the information needed for clients operating a portfolio in highly regulated industries.

Over 150 staff are being trained to input digital information for RFIs, documents, inspections and photos into Procore to replace paper and transform how they build. There are no more manual follow-ups and time-consuming physical site inspections.

The site team members previously responsible for chasing outstanding documents and conducting physical site walks have been redeployed to focus on project workflow and resolve outstanding items as quickly as possible.

Creating a Culture of Digital Transformation

Implementing Procore in December 2021 has seen TeamworX build out a digital culture among their team members, clients and contracting staff. The feedback from clients has been highly favourable, with many appreciating the easy access to a transparent document repository. TeamworX plans to extend their Procore footprint, adding Pre-construction and Tender Management shortly to its processes. Then the measurement of its goals begins in earnest.

“The vision for TeamworX is to onboard our entire contracting workforce to the Procore platform and share the benefits of digital construction management. Over 70% of our contractors love the change immediately and quickly understand how Procore will help them build. Our goal is to mandate the use of Procore across all of our projects by the end of the year,” says Marangkup Manik, Director and Head of Construction and Project Management, TeamworX.

Creating a digital culture has already paid off for TeamworX for their ongoing surveillance audit for ISO 9001 and other standards. A recent surveillance audit was a standout success.

“With centralised data and documentation, our auditor commented on how much Procore supported a more streamlined and professional auditing process,” outlines Hendy Alvianto, Construction Manager, TeamworX.

Speaking the Same Language

A standout during the selection process for a construction management platform was Procore’s ability to speak the same language – many Procore staff came from the construction sector. Explaining how TeamworX needed to use software to manage the administration of concrete pours and steel construction schematics and the appreciation of this across the desk meant they were gaining a trusted solutions partner. Procore and their implementation team supported TeamworX as they rolled out Procore across new projects and across all of the TeamworX construction sites.

“There is no way you can implement Procore to digitise your construction management and then consider going back to manual ways,” says Marangkup Manik, Director and Head of Construction and Project Management, TeamworX.

This proves to be a strength as the company looks towards new growth opportunities in Indonesia, targeting the hospital services sector. TeamworX has assembled a hospital design team working with international experts to deliver an advanced technology hospital format throughout Indonesia.

"We are starting our new journey into hospital consultancy services using the Procore platform for our communications. Procore is the right location for sensitive data and client accreditation details as our complex project progresses. It's so easy to use Procore we look forward to building it into our future," concludes Marangkup Manik, Director and Head of Construction and Project Management, TeamworX.