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Press Release

Procore Launches Action Plans to Assist in Construction Quality Assurance

March 23, 2021
Procore UI with persona headshots illustrating a connected platform

Action Plans sets Procore apart from competitors with a robust Quality Assurance solution for Australia & New Zealand

SYDNEY, Australia – Procore Technologies, Inc., a leading provider of construction management software, today announced the general availability of Action Plans, a new feature which integrates compliance into the course of construction for customers both globally and in Australia. Action Plans enables teams to create plan templates and bring protocols, reference documentation, records, and communication together in one place for all stakeholders to access on the Procore platform.

A 2020 industry poll from Procore revealed that more than half (52%) of Australian construction companies feel they need to do a better job of leveraging mobile technology for on-site quality assurance processes. According to the survey, improvements are needed across the quality assurance spectrum, with two thirds (67%) of respondents finding all aspects challenging – from setting protocols, creating forms, and training; to on-site processes, collecting and integrating data from disparate sources, analysis, and reporting.

Action Plans supports construction companies in delivering high-quality projects while mitigating risk. Templates can help teams comply with the ISO 9000 suite of quality standards, without the hassle of disconnected formal documentation. Action Plans provides an environment for managing safety protocols and Inspection Test Plans (ITPs), with configurable templates that can be optimised and passed down from project to project. With clearly defined plans all in one place, teams can easily collaborate and take action to achieve a higher quality build and instill consumer confidence.

“Action Plans allows the user to easily link all related items and information to a single source of truth. The biggest benefit for us is that the ITP acts as a cover sheet when using Action Plans – it includes signatures, supporting documentation, inspections, photos, test results and much more. Once you have everything attached you need, you can link to the ITP and export it, which makes the handover process seamless. It’s an incredibly efficient system which has saved us lots of time and energy,” says Martin Davis, Quality Manager, Martinus – a rail infrastructure company.

ITPs are typically long and complicated processes, with huge volumes of documents and stakeholders of varied involvement throughout each project. Before Action Plans, there was no easy way to create, organise, and coordinate quality assurance across a project while keeping everyone informed and accountable. 

“Generally, every job leads to about 8,000 documents for handover to our client. A single Action Plans document getting automatically saved together with all the other linked forms attached to it, will save us a significant amount of time and dollars on that particular job where we previously had several roles collating documents around the clock,” says Jack Cowling, Technical Commissioning Quality Manager, Climatech – one of Australia’s leading mechanical services companies.

“There is a sense of urgency in the Australian market to improve the quality of construction projects, and elevate the industry’s reputation after several high-profile misadventures. Construction managers are coming to Procore for solutions that help them mitigate project risk and elevate consumer confidence. Action Plans has been designed to solve significant industry challenges by bringing quality and efficiency together in one place, enabling teams to collaborate on clearly defined plans,” says Tom Karemacher, Vice President APAC at Procore Technologies.

Action Plans was launched in its beta phase in December 2020 with the second highest representation of testers from Australia and New Zealand, following the United States of America.

Find out how Action Plans can improve quality assurance processes in construction

About Procore

Procore is a leading provider of construction management software. Over 1 million projects and more than $1 trillion USD in construction volume have run on Procore’s platform. Our platform connects every project stakeholder to solutions we've built specifically for the construction industry—for the owner, the general contractor, and the specialty contractor. Procore’s App Marketplace has a multitude of partner solutions that integrate seamlessly with our platform, giving construction professionals the freedom to connect with what works best for them. Headquartered in Carpinteria, California, Procore has offices around the globe.