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The Best Advice Ever Given by a Construction PM

January 16, 2017 by Duane Craig

At 4:00am, your alarm goes off and with a jolt to the system your brain is in project management mode. While most of the world around you is still in bed, you’re in the office … about The Best Advice Ever Given by a Construction PM

Categories: Business Tags: Communication, Project Management

3 Must-haves: Quality Control, Customer Satisfaction, and Reputation

November 21, 2016 by Duane Craig

Customer satisfaction and quality control are dynamically linked. As quality rises or falls, customer satisfaction usually follows. But, when it comes to clients with whom you have continuing business, the opposite can also be true. … about 3 Must-haves: Quality Control, Customer Satisfaction, and Reputation

Categories: Business Tags: Quality Management

5 Ways to Get Proactive About Lessons Learned at the End of the Project

November 14, 2016 by Duane Craig

When you don't harness the knowledge gained from construction projects, you miss out on important insights related to project success. But perhaps more damaging, you miss out on insights that you can use to drastically … about 5 Ways to Get Proactive About Lessons Learned at the End of the Project

Categories: Business Tags: Data, Project Management, Quality Management, Risk Management

How to Implement a NPS in the Construction Industry

September 12, 2016 by Duane Craig

Business revenues coming from returning customers are very important to construction businesses. Not only is business from returning customers less expensive to acquire, but when it comes from the “right” returning customers, it is a … about How to Implement a NPS in the Construction Industry

Categories: Business

The Art of Construction Contract Negotiation for General Contractors

August 14, 2016 by Duane Craig

Perhaps you are skillful at negotiating construction contracts, but why settle for that? Why not take your negotiating skills to the “artful” level? When you master the art of construction contract negotiation, you move beyond … about The Art of Construction Contract Negotiation for General Contractors

Categories: Business Tags: Construction Scheduling, General Contractors

Top 4 Construction Contract Provisions to be Negotiated with the Owner

August 14, 2016 by Duane Craig

Construction contracts are complicated documents that try to balance the needs of many different parties involved in a project. Contractors face much uncertainty when delivering on their contract responsibilities, so it’s important to design contracts … about Top 4 Construction Contract Provisions to be Negotiated with the Owner

Categories: Business Tags: Risk Management

How Quality Affects Your Customer Satisfaction

August 7, 2016 by Duane Craig

Customer satisfaction is one of the most important aspects of any organization. Customers expect high quality, and nothing less. High quality ensures higher customer satisfaction and a greater chance of continued partnership. If customers aren’t … about How Quality Affects Your Customer Satisfaction

Categories: Business Tags: Project Management, Quality Management

How to Get Your Subs to Use PM Software

August 7, 2016 by Duane Craig

Subcontractors perform most of the work on construction projects. This deep involvement in project building makes them a prime focal point for improving project outcomes. A logical place to start is with project management. Getting … about How to Get Your Subs to Use PM Software

Categories: Business Tags: Construction Software, Project Management

How to Improve Contractor and Architect Relationships

August 7, 2016 by Duane Craig

Contractors have undergone their own transformation in response to the changing construction market. The prevalence of DIY messaging has created a perception that anyone, working with the right tools, can build anything. That’s led to … about How to Improve Contractor and Architect Relationships

Categories: Business

4 Construction Contract Clauses Putting You at Risk

July 10, 2016 by Duane Craig

Contractors of all kinds are at a disadvantage long before moving the first shovelful of earth just because some contract clauses are stacked against them. Here are four construction contract clauses that pose special challenges … about 4 Construction Contract Clauses Putting You at Risk

Categories: Business Tags: Project Management

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