Case Study

Procore Helps McCownGordon Level Up Their Workforce

General Contractor Goes Beyond the Spreadsheet to a Digital One-Stop Shop

The Challenge

Supporting people in the field and office is important—especially to McCownGordon Construction, a forward-thinking general contractor based in Kansas City, Missouri. However, the growing business had a single user managing its workforce spreadsheet and spent countless hours in meetings trying to navigate the cumbersome document.

The Solution

Already a longtime Procore customer, the tech-savvy GC decided to find a digital solution for their workforce management. Enter Procore Workforce Planning, the cloud-based platform that replaced their spreadsheets—and so much more.

The Results

“When you need to dump the spreadsheet, it’s too late. You need to look forward and say, ‘How are we going to manage this process in the future versus today?”

Dustin Burns

Vice President of IT

Innovative General Contractor Outgrows the Spreadsheet

McCownGordon Construction is an employee-owned construction firm headquartered in Kansas City, Missouri with offices in Manhattan, Kansas, Wichita, Kansas, and Dallas-Ft. Worth. Founded by Pat McCown and Brett Gordon in 1999, the company is made up of nearly 600 employees today. From healthcare, industrial, and civic to corporate, K-12, and more, McCownGordon builds across a variety of markets.

The high-growth GC was moving forward as a business, but struggled to effectively manage their workforce from a single-user spreadsheet. McCownGordon recognized they had outgrown the usual spreadsheet solution for workforce planning and wanted to solve the issue with the right technology.

Their leadership and the business solutions teams listened to the challenges their associates were facing and knew there had to be a better way to get the right people on the right projects at the right time. Prioritizing their people-first approach, they sought out a method to improve communication, obtain accurate forecasting, and plan for staffing on future projects. They found Procore Workforce Planning to do all that and more.

“Workforce Planning is a really efficient way for us to help manage our workforce in the field and make sure the right people are in the right place at the right time,” says Sheri Johnson, Senior Vice President, Marketing.

General contractors working on a ceiling

Improved Communication, Scheduling and Forecasting with Procore Workforce Planning

Researching, implementing and using the latest construction technology is at the forefront of all McCownGordon projects, making Workforce Planning a natural fit for the company's priorities. They now have the ability to strategically look ahead and determine labor needs.Workforce Planning has also improved communication, especially in the field, allowing management to send a quick text instead of endless phone calls and emails.

All of these improvements help McCownGordon reach their ultimate goal — providing the best client experience possible from pre-construction to close out. 

“Our team is using Workforce Planning to identify who is working on a project and identify if we have any gaps,” Peggy McGilley, Business Solutions Manager is happy to report. “It’s helping us staff our projects and identify where we need to move people around or potentially look for new people to join our company.”

Putting People First with Construction Workforce Planning

Workforce Planning has empowered McCownGordon employees to better live out their values of integrity (vision into present and past projects), performance (how each of those projects and workers succeeded), and relationships (improved communication and ties between the office and field).

The cloud-based platform has amplified work-life balance with the ability to check in on business even from the comfort of home. Since implementing Workforce Planning, McCownGordon has been able to focus on what they do best—building for the future and the communities they serve to keep putting people first.

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