MiCiM Delivers Multiple, Complex Data Center Projects with Support from Procore

Défi

Data center delivery is complicated by the demand for new facilities outstripping supply. Successful delivery requires precise project coordination, real-time financial visibility, and efficient cost management. Without the right systems, managing these fast-paced, high-stakes projects can become fragmented and inefficient.

MiCiM est une entreprise spécialisée dans la construction et la livraison de data centers, de la conception du projet au service après vente, en passant par la réalisation. Celle-ci avait besoin d'une solution pour rationaliser ses opérations, assurer la cohérence au sein de ses projets et se préparer à une future croissance durable et bien gérée.

Solution

To address these challenges, MiCiM chose Procore after a competitive bid. The platform provided the integrated project and financial management tools needed to improve coordination, cost control, and visibility across all operations.

« Nous avions besoin d'un système nous permettant de gérer nos projets et nos rapports financiers », explique Lisa Taylor, directrice des opérations commerciales chez MiCiM. « Mais nous avons réalisé que Procore pouvait nous offrir bien plus. Nous avons alors commencé à adopter de plus en plus de fonctionnalités pour permettre une efficacité opérationnelle et une mise à l'échelle en toute confiance. »

Résultats

• Single source for project activity and finances allows more focus on onsite activities
• Plusieurs heures économisées chaque mois sur les DDR et les rapports de livrables
• Réduction des erreurs et amélioration de la production de rapports sur les ordres de changement

Rationalisation des rapports financiers et de la facturation

Tout comme un grand nombre d'entreprises de construction, MiCiM était fortement tributaire des feuilles de calcul et des documents envoyés par e-mail pour les rapports financiers et la facturation. Mais la multiplication et la complexification des projets ont poussé l'entreprise au changement. L'entreprise s'est tournée vers les outils Gestion des factures et Finances de Procore, afin de simplifier la collecte et la validation des factures et de gérer les budgets à partir d'une source d'informations unique et fiable.

MiCiM uses Procore to underpin its invoice process. “It makes it so much easier to audit our processes and the performance of our team,” says Taylor. “Our contractors are all used to submitting to the system. It streamlines the process, and it makes it easy for the quantity surveyors to collate all the details.” 

Procore also supports MiCiM’s change process and approval frameworks to manage change orders. With up to 30 subcontractors working on some projects, manually managing emails and spreadsheets could be cumbersome, time consuming, and prone to error. Managing the whole process on Procore gives Taylor’s team a single location for finance control. “Procore has reduced the risk of errors, improved communications, and saved time,” she says.

Project Management and 360-Degree Visibility 

MiCiM used to rely on client systems for many project management functions, meaning the reporting process would vary for each job. Project managers would submit their reports via email on different templates, and the process needed close administrative oversight. This was another area where Taylor and her team realized that Procore could support more efficient workflows. 

The Project Management tool helps MiCiM stay aligned on projects and work more collaboratively. “We’re heavily dependent on Procore for project management and document control,” says Taylor. The Project 360 Reporting tool lets the team build their own reports with data in the system and offers visibility into a project—and provides an accurate snapshot of what’s going on at any time.

Gestion documentaire dans une source d'informations unique

MiCiM set up Procore Document Management (PDM) with close support from the Procore team. “I was itching to get PDM set up before a new project landed,” says Laura O’Sullivan, Assistant Commissioning Manager at MiCiM. “I knew I had about 900 design documents incoming, so the system needed to be ready to manage them. They were all arriving in a two-week window and had to be assigned to different workflows, whether architectural, electrical, or mechanical, to name a few’.”

O’Sullivan worked closely with the Procore implementation team to configure the system in time. “They were really responsive to the ideas we had for how to set up the system to suit our ways of working,” says O’Sullivan. “Now we have a single place for all our documents, and we’re not having to navigate multiple tools anymore.”

En outre, la solution Gestion documentaire de Procore a permis à l'équipe de contrôle documentaire d'automatiser certaines tâches courantes mais essentielles. « Avant, je générais toujours des rapports hebdomadaires sur les livrables et les DDR, explique Laura O'Sullivan. Pour moi, Procore est une bénédiction. Désormais, je peux relancer tout le monde pour clôturer les DDR qui, auparavant, restaient en suspens dans le système. L'outil me retire une grande quantité de travail manuel et fait le suivi à ma place. »

De grands projets pour l'avenir

MiCiM has grown with Procore and has big plans to use more functionality to help it deliver data centers more efficiently and profitably. “Procore is definitely one of our most valued tools in our business,” says Taylor. “It helps us deliver a quality product on time, safely, and economically. And it helps us with all the governmental and reporting needs. It gives consistency across our entire project portfolio.”