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Greater Clarity with Custom Status & Assignee Fields in Incidents

Feature Release16 Dec 2025

Gain transparency and control in incident management with new custom status options and a dedicated assignee field. Instantly track each incident’s progress and clearly identify ownership, enabling faster, more efficient resolutions and empowering your team to take action with confidence.

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  • Which fields in the Incidents tool can be configured as required, optional, or hidden?

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