NEW ORLEANS | NOVEMBER 7-9, 2022

FAQs

See our most frequently asked questions and get the answers you need.

Event Overview & Registration

What are the Groundbreak 2022 conference dates?

Groundbreak 2022 will be held on November 7 - 9, 2022. View our Agenda page for the day-by-day overview.

Please note: Groundbreak 2022 occurs during the U.S. midterm elections. We strongly encourage U.S. attendees to use absentee and early voting measures where available, before Groundbreak.

Where will Groundbreak 2022 be held?

We plan to host Groundbreak 2022 in person in New Orleans, Louisiana at the New Orleans Ernest N. Morial Convention Center.

Due to the fluctuating nature of the COVID-19 pandemic, it’s possible that we shift the event format in order to protect attendee health and safety. We will communicate any major changes to registered attendees, speakers and sponsors. However, please check the Groundbreak website regularly for updates and prior to making any travel plans.

What is the cost to attend Groundbreak 2022?

Please visit our Registration page to review our pass options for this year’s conference. The Registration page provides pricing and pass details.

How do I register for Groundbreak?

Secure your pass for Groundbreak on our Registration page here.

After submitting the registration form, you will receive a confirmation email. Please make sure you check your spam folder if you can't locate your confirmation email. If you still can't find it and need another copy, please email groundbreak@procore.com.

If you registered multiple people and entered your information at the beginning of the checkout process, your confirmation email will include all attendees who were part of your order. All attendees will also receive their individual confirmation.

What is included in the Full Conference Pass?

The Full Conference Pass includes access to the entire Groundbreak experience: all keynotes, all breakout sessions, the Expo Hall, networking receptions in the Expo Hall, meals listed on the agenda and the conference celebration (off-site).

Please view the Registration page for pricing details.

What is included in the Full Conference + Workshop Passes?

The Full Conference + Workshop passes include access to the entire Groundbreak experience plus one of the Procore Workshop tracks held on November 7.

Breakfast and lunch will also be provided for Workshop registrants on November 7.

Please view the Registration page for pricing details.

What is included in the Student Pass?

If you are a student, you’re eligible for a discounted Full Conference Pass. To register, please email us at groundbreak@procore.com from an email address associated with your school. Our team will provide you registration instructions.

What payment options are accepted for registration?

Payment is required upon registration and must be made by credit card through our online registration form. We accept Visa, Mastercard, Discover, and American Express. Payment is due in United States Dollars (USD).

We cannot issue invoices or accept payments via purchase order, wire, ACH, or check.

If you encounter an issue while trying to submit payment, please contact groundbreak@procore.com for assistance.

I’ve purchased a Full Conference Pass and can no longer attend. What is the cancellation and refund policy?

Our cancellation policy provides flexibility in case your plans change.

All cancellation requests must be submitted to groundbreak@procore.com via email. The deadline to receive a full refund is October 7, 2022, 11:59pm (PST). If you purchase a ticket after October 7, 2022, you are eligible for a full refund for any cancellation request submitted within 24 hours of purchase. No refunds will be issued for cancellation requests received after these deadlines.

How do I transfer my Full Conference Pass to another colleague?

To transfer your Full Conference Pass, please:

  1. Access your registration confirmation email and click on the “Manage Registration Details” link.
  2. Proceed by clicking on “Transfer Registration.”
  3. Enter the email address, first name, and last name of the new registrant.
  4. Click on the “Transfer Registration” button to confirm the transfer.
  5. Once submitted, the previous and the new registrant will receive a confirmation email about the transferred ticket.

Do I have the option to purchase a pass for one day?

We do not have one-day passes available for this event. 

Do you offer group discounts for this event?

Group pricing will be available starting July 1, 2022. Pricing details will be posted on our Registration page on July 1, 2022.

For the best pass price, we recommend registering within our early-bird rate period.

Please note that the Group Pass pricing cannot be combined with any other discount or offer, including the Full Conference + Workshop Pass. Group Pass pricing cannot be retroactively applied to previously purchased passes.

Is there an age restriction to attend Groundbreak 2022?

You must be at least 18 years of age to attend Groundbreak. You must be at least 21 years old to attend the offsite conference celebration.

What is the common language spoken at Groundbreak 2022?

The official language of the conference is English. All keynotes, breakout sessions, and product theater sessions in the Expo Hall will be presented in English.

Hotel & Travel

What are the official Groundbreak 2022 hotels?

Please view our Travel page for the list of hotels that we have contracted rooms with at a discounted rate. 

*Important Advisory:
It has come to our attention that unauthorized third party companies have presented themselves as hotel booking agencies for Groundbreak 2022 and have attempted to contact conference exhibitors and attendees to make hotel reservations using their services. Please note: OnPeak is our sole hotel booking agency partner for this year’s conference. Neither Procore nor the hotels listed on our conference website has a relationship with any of these companies outside of OnPeak. No other housing company nor travel agency is authorized to place hotel reservations on behalf of Procore. Reservations made through any other agency outside of OnPeak cannot be guaranteed and may result in additional charges, incorrect hotel placement, or inflated room rates for other conference participants. Please refer to the hotels listed on our conference website and use our OnPeak reservation service to avoid any confusion or additional charges. Procore cannot guarantee room rates or availability provided by any of these outside housing agencies. 

If you are notified by one of these agencies or if you have any questions, please do not hesitate to contact us at groundbreak@procore.com. In order to provide and maintain a high quality experience and obtain the best possible rates, we encourage all conference attendees to book within the hotel blocks listed on our conference website using our OnPeak reservation service.

How can I reserve a hotel room?

Please view our Travel page for the list of hotels that we have contracted rooms with at a discounted rate.

On the Travel page, under the “Hotels” section, click on the hotel of your choice. You will then be directed to the OnPeak hotel reservation system to select your booking dates and complete the reservation process.

For assistance with booking or modifying your reservation, please contact the OnPeak Support team by email at groundbreak@onpeak.com. You may also call the OnPeak Support line at (800) 355-8093 between 8:00 AM and 4:30 PM, Monday - Friday Central Time, USA.

*Important Advisory:
It has come to our attention that unauthorized third party companies have presented themselves as hotel booking agencies for Groundbreak 2022 and have attempted to contact conference exhibitors and attendees to make hotel reservations using their services. Please note: OnPeak is our sole hotel booking agency partner for this year’s conference. Neither Procore nor the hotels listed on our conference website has a relationship with any of these companies outside of OnPeak. No other housing company nor travel agency is authorized to place hotel reservations on behalf of Procore. Reservations made through any other agency outside of OnPeak cannot be guaranteed and may result in additional charges, incorrect hotel placement, or inflated room rates for other conference participants. Please refer to the hotels listed on our conference website and use our OnPeak reservation service to avoid any confusion or additional charges. Procore cannot guarantee room rates or availability provided by any of these outside housing agencies. 

If you are notified by one of these agencies or if you have any questions, please do not hesitate to contact us at groundbreak@procore.com. In order to provide and maintain a high quality experience and obtain the best possible rates, we encourage all conference attendees to book within the hotel blocks listed on our conference website using our OnPeak reservation service.

I need assistance booking my hotel room in the OnPeak reservation system. Who can I contact?

For assistance, you may refer to the OnPeak Help page, email the OnPeak Support team or call the OnPeak Support line.

OnPeak Support Email: groundbreak@onpeak.com.

OnPeak Support Phone Line: (800) 355-8093 between 8:00 AM and 4:30 PM, Monday - Friday Central Time, USA.

When should I plan on arriving?

Please view our Agenda page for the day-by-day overview.

If you registered for a Procore Workshop held on November 7th, we suggest traveling and arriving the evening of November 6th.

If you are not registered for a Workshop but are planning to attend the entire conference, we suggest arriving the afternoon of November 7th, to ensure you’re able to check-in and participate in our opening networking event. Keynotes and breakout sessions will begin the morning of November 8th.

What is the closest airport?

Louis Armstrong New Orleans International Airport (MSY)
1 Terminal Dr.
Kenner, LA 70062

https://flymsy.com/

What is the address of the convention center?

New Orleans Ernest N. Morial Convention Center
900 Convention Center Blvd
New Orleans, LA 70130

https://mccno.com/

Are there event shuttles between the conference hotels and the convention center?

Transportation from the conference hotels to the convention center will not be provided.

May I request a visa invitation letter?

Procore will not sponsor visas for Groundbreak attendees. All attendees are responsible for obtaining any visas, sponsorships, or other required documentation.

Health & Safety

What precautions is Procore taking to ensure Groundbreak 2022 will be a safe event?

The health and safety of all Groundbreak participants is of utmost importance to Procore. We will be taking necessary precautions and abiding by all applicable local, state, and federal COVID-19 safety measures and requirements. All Groundbreak participants will be expected to abide by all reasonable instructions and guidance issued by Procore in order to comply with such safety measures and requirements. See City of New Orleans and the New Orleans Ernest N. Morial Convention Center for more information on the current local requirements for events in New Orleans.

Our team will monitor changes to applicable regulations and communicate any updates as Groundbreak nears.

Is there a vaccination requirement for the conference?

At this time, in accordance with the City of New Orleans, in-person attendees will not be required to show proof of full vaccination upon entry to Groundbreak 2022. This is subject to change as we will be following local guidelines.

Our team will monitor changes to applicable regulations and communicate any updates as Groundbreak nears.

If you have any questions or concerns about our COVID-19 response, please email groundbreak@procore.com.

Agenda & Sessions

When will session information be available?

Our detailed conference agenda will be released on August 9, 2022. This will include session details and session registration.

When will session registration open?

Session registration will launch on August 9, 2022. All registered attendees will be notified via email once session registration has opened.

Will keynotes and sessions be translated in other languages?

All keynotes and sessions will be presented in English. Translations will not be available.

Will keynotes and sessions be recorded and available on-demand?

The opening keynote and select breakout sessions will be recorded for on-demand access.

Procore Workshops

What is included in the Full Conference + Workshop Pass?

The Full Conference + Workshop passes includes access to the entire Groundbreak experience plus one of the Workshop tracks held on November 7.

Breakfast and lunch will also be provided for workshop registrants on November 7.

Please view the Registration page for pricing details.

How do I register for the Procore Workshops?

Secure your pass on our Registration page here. Select one of the Workshop Pass options relevant to your company type.

Due to the limited capacity for our workshops, we kindly request a maximum of two people per company. For exception requests, please email groundbreak@procore.com.

After submitting the registration form, you will receive a confirmation email. Please make sure you check your spam folder if you can't locate your confirmation email. If you still can't find it and need another copy, please email groundbreak@procore.com.

Do I need to register for Groundbreak in order to participate in a Workshop?

Yes. We do not offer “workshop only” passes.

Is there a registration limit for the Procore Workshops?

Registration is first come, first served.

Due to the limited capacity for our workshops, we kindly request a maximum of two people per company. For exceptions requests, please email groundbreak@procore.com.

When can I register for sessions for my Workshop track?

Session registration for Procore Workshops will be available on August 9. Those who registered for the Full Conference + Workshop Pass will be notified via email once session registration opens.

Exhibit Information

My company is an event sponsor. Where can I access exhibit details?

Exhibit details, including upcoming deadlines and booth information can be accessed in the Exhibit Resource Center (launching in June).

Please contact our Sponsorship Manager if you need assistance accessing the Exhibit Resource Center at exhibitgbk@procore.com.

What are the exhibit hours?

Please view our Agenda page for the day-by-day overview, which includes our dedicated exhibit hours.

Call for Speakers

I submitted a speaker application for Groundbreak 2022. When will I be notified if I’ve been selected to speak at the conference?

We have extended our review period and will notify all applicants via email regarding their application status by June 17, 2022.

If you have any questions regarding your application, please email groundbreak@procore.com.

Misc.

What is the Groundbreak Code of Conduct?

Our Expectations:

Procore is dedicated to providing an engaging and inclusive event for all Groundbreak participants. All attendees, speakers, sponsors, partners, vendors and Procore staff (“participants”) are required to comply with our Groundbreak Code of Conduct. By attending Groundbreak, you are agreeing to abide by this Code of Conduct.

We expect all Groundbreak participants to be respectful, act professionally, and to interact and communicate in ways that are appropriate for a professional audience from diverse backgrounds. Procore will not tolerate any harassing or abusive behavior towards any participant — including but not limited to, uninvited or unwelcome physical contact or attention or insults, jokes, or content that is obscene or denigrates a person based on gender, gender identity, age, sexual orientation, disability, physical appearance, race, national origin, religion, or political affiliation. Further, the use of fraudulent, deceptive, or misleading content and/or engagement in illegal activity is prohibited.

If in doubt, please be professional and mindful of the information that you choose to share with other participants. Please report any concerning content or behavior to groundbreak@procore.com. If you notify us of an individual who you believe is acting in a manner which violates our Code of Conduct, we will take your concern seriously, but any action that we may or may not take will be at our sole discretion.

We ask all participants to help us create an engaging, safe, and supportive environment, and we look forward to your attendance.

How do I participate in Groundbreak 2022 as a sponsor?

Please visit our Sponsors page to view this year’s prospectus and to submit your application.

If you have questions regarding our sponsorship opportunities, please email exhibitgbk@procore.com.

How can I submit an entry for the Groundbreaker Awards?

Please visit the Groundbreaker Awards page to view this year’s categories and entry submission instructions.

The deadline to submit entries is July 1, 2022 [11:59PM Pacific Time].

Where should I send a media inquiry?

For press and news inquiries, session access or interview requests, please email press@procore.com.

How can I be notified of upcoming Groundbreak 2022 updates?

Sign up to be notified of event updates at the bottom of this page. Submit your email address under “Get Updates.”

What if I have more questions?

If you have additional questions, please email groundbreak@procore.com.

HEAR FROM PAST ATTENDEES

“Groundbreak brings real experience and expertise to the surface.”

Richard Bernot

Advanced Cable Solutions, Inc.

Groundbreak attendees talking to each other
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