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Introducing a smarter way to design workflows

Feature Release|19 February 2025

We’re excited to announce a new feature that simplifies how you design and manage workflows! This enhancement lets you group similar response options—like "Approve" and "Approve with Comment"—and route them to a single, shared step.

Here’s what this means for you:

  • Save Time: No more duplicating steps to account for similar responses.

  • Reduce Complexity: Cleaner, more intuitive workflows that align with real-world processes.

  • Improve Accuracy: Minimise errors and make workflows easier to understand for everyone on your team.

Whether you’re creating workflows for approvals or using custom responses to manage processes, this update gives you the flexibility to build workflows that work for your unique needs.

With this feature, managing workflows becomes faster, clearer and more efficient—no advanced knowledge required.

Learn more

  • What are the different types of steps in a workflow?

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