Security and data governance standards
See how our best-in-class security program safeguards your data, manages risk, and helps you meet compliance standards—without compromising productivity.
Report on Fairness—internal control over financial reporting.
Trust Service Principles—security, availability, processing integrity, confidentiality, and privacy.
Information Security Management System (ISMS) for any kind of digital information.
Trusted cloud infrastructure
Enterprise-grade security
Take advantage of a robust set of security and data protection platform features that give you the tools you need to manage your security.
Secure authentication and password protection
Enable Single Sign-On (SSO) through secure tokens with SAML2 SSO and Security Assertion Markup Language (SAML) standard web browser protocols
Configure role-based permissions to control access to project data
Data privacy & governance standards
Get the flexibility you need to control the contents of your Procore account(s) and extract data without custom code. Comply with global privacy standards including:
California's Consumer Privacy Act (CCPA)
General Data Protection Regulation (GDPR)
Australia's Privacy Act of 1988
Automated security protection
To meet new challenges and demands, Procore continues to invest in broad initiatives that help ensure optimal security across our platform.
All Procore applications are scanned weekly for vulnerabilities and patched, including but not limited to, vulnerabilities identified in the Open Web Application Security Project Top 10
Procore employs countermeasures and technologies to prevent and dissuade attackers
Strict access control policies
Ongoing security training program to keep our teams current on the latest security innovations throughout the industry
Schedule a personal walkthrough to see how putting our customer's security and data protection first made us the leading construction management platform.
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For documents, photos and attachments that users upload, Procore leverages Amazon Web Service's (AWS) highly secure data centers, S3 (Amazon Simple Storage Service). Amazon Web Services provides enterprise-class tools that have been proven to be both reliable and secure for today's web-based applications.
Procore employs many of the same data encryption standards, which are widely used by large online banking services. Data at rest is encrypted and stored behind Procore’s firewalls in a secure, private cloud infrastructure.
Procore's network security architecture relies on the Transport Layer Security TLS v1.2 protocol for ensuring user interaction with Procore over the internet occurs securely without transmissions being vulnerable to outside entities. For data in transit, Procore encrypts data with 256-bit encryption. Data flowing between Procore and the user is encrypted with HTTPS protected by Transport Layer Security (TLS) 1.2. The primary benefit of TLS is the protection of web application data from unauthorized disclosure and modification when it is transmitted between clients (web browsers) and the web application server, and between the web application server and back end or other non-browser based enterprise components.
Procore maintains a robust “high-availability” strategy to protect our customers against software problems, hardware failure, and even large-scale natural disasters. Procore maintains several replicas of the application software on each server. All data are copied to off-site storage every 20 minutes. Replication distributes this offline snapshot across the United States. We maintain the software on dozens of servers and remote copies are maintained in different secure data centers. This diversity protects against hardware failure and local service issues.
Procore employs what many consider the industry standard for API authentication - OAuth 2.0. The OAuth 2.0 authentication framework provides a secure means of authorizing and authenticating access to user data for third-party applications. OAuth 2.0 relies on SSL (Secure Sockets Layer) to ensure data transfer between the web server and browsers remains private and is kept safe. OAuth 2.0 protects Procore user data by providing access without revealing the identity of the user. Third-party applications make requests on behalf of the user without accessing passwords and other sensitive information.
Any data being transferred is encrypted, which means the information is converted to a code that can only be understood at the other end, at its intended destination. Procore follows some of the strongest industry standards for encryption. We use firewalls, which block unauthorized access to information while enabling outward communication. Data is encrypted when it is stored on servers, as well.
Ensuring access to business information is one of the greatest benefits to using a cloud-based service. Backup copies of information are kept in alternate locations in case of a disaster, which is known as redundancy. And the software is scanned for any anomalies to detect coded threats, without actually reading the information. We have a dedicated team to monitor and respond to network threats, rather than a customer trying to do it all on their own. Procore has a set of procedures to follow called an Incident Response Plan to help ensure business continuity to our users.
First, there are IT security management standards, which you could compare to the kinds of standards you see around building or manufacturing. (ISO) 27001:2013 Is a framework for confidentiality, integrity and availability of information as well as legal compliance. SSAE18 SOC 2 Speaks to how we maintain confidentiality and security of data. Procore also engages third parties to review our program through an exercise called Penetration and Vulnerability Testing, as well as auditing and ensuring compliance with a number of industry standards. Next, Procore helps Customers meet their data protection regualtory requirements around what personal information can be collected, how it can be used, and who can access it.
If you believe Procore has a security vulnerability, please contact us right away. In your report, please include a description of the vulnerability and information to reproduce the vulnerability (including browser/OS versions, URLs, etc).