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Procore Headquarters
6309 Carpinteria Avenue
Carpinteria, CA 93013
The Procore Customer Blueprint

Success. Built in.

Implementation

Ready. Set. Implement.

Make onboarding easy with our knowledgeable Implementation Managers. Together we'll kickstart your company's success. With insider knowledge, Implementation Managers will expertly assist you in:

  • Navigating the onboarding process
  • Decreasing your time to value
  • Reducing your implementation timeline from months to weeks
  • Tracking and sharing key metrics to measure your company's success

"With Procore, training is now a breeze—new users are instantly set up. In a few days, they're familiar with the software and can get up and running much faster than with our old ways."

Al Mueller
Amicon

ProcoreTV

The Procore Customer Blueprint

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Customer Success

Ensure team buy-in.

We're not done until your team is up and running. All of them. We keep going when other companies stop. Because we know that helping every team member get comfortable with using a new system is the key ensuring utilization. Our Customer Success Managers will help drive teams toward your business goals.

Procore Customer Success

Side by side, we'll support your project management efforts with quick answers, tips, and tricks to seamless platform navigation.

Procore Customer Success

Team members have the expertise to answer any questions from your company about processes, tools, and best practices.

Procore Customer Success

You'll stay supported throughout the life of your business with Procore. Our support doesn't end!

Support

Gold Medal Chat-letes

Racing to answer chats, emails, and phone calls, our teams take pride in providing as little wait time as possible and unrivaled support. When you contact a Procore Support Representative you'll have access to:

  • U.S.-based support from offices in Minnesota, Texas, and California
  • In-house employees who live our company brand values and care about the success of your teams and ours
  • Unlimited support at no additional cost—you are never working alone when you have Procore as your success partner

"Procore has the best customer support of any software that I have ever used."

Andrew Haas
Haas Construction Management, LLC

Success is at Your Fingertips

Support SiteSupport Site

Get unlimited access to Procore's premier knowledge base of "how-to" articles and detailed videos covering every aspect of Procore's tools.   Learn more

Free Training WebinarsFree Training Webinars

These live presentations by Implementation Managers provide in-depth training on a singular tool and allow you to submit questions in a small class setting.   Learn more

Procore CertificationsProcore Certifications

Procore's role-based training courses teach you how to successfully use Procore on any construction project. Upon completion of each course you will earn a 'Procore Certified' certificate that you can add to your LinkedIn profile.   Learn more

Impact SeriesImpact Series

Procore offers hands-on, in-person training at our live event, Impact Series. Whether at our headquarters or in a city near you, these events are great opportunities for your new Procore users to receive tool-based training and network with other Procore users.   Learn more

Onsite TrainingOnsite Training and Additional Services

Customer Success Managers can come to your offices for in-person trainings. This interactive approach to training expedites the learning process for your team.   Learn more

Innovation LabsInnovation Labs

Through a collaborative process at Procore's headquarters, customers work closely with the Procore team to develop creative solutions to common problems faced in construction management.   Learn more

Procore's JobsiteProcore's Jobsite

The digital destination for construction industry news, education, and entertainment, built for construction professionals, by construction professionals. Learn more

Procore's Construction Health IndicatorProcore's Construction Health Indicator

Grab the national and regional construction economic data, updated daily, focusing on three areas that influence industry health: labor, commodities, investments. Learn more

Continuing EducationContinuing Education

Procore's CE courses are free, industry-relevent courses that cover the latest developments in construction technology, focus on health and safety, and teach you how to find and use of the best tools for the job. Learn more

Monthly Recap of Product ReleasesMonthly Recap of Product Releases

Each month, the Blueprint Team will email our latest product releases and updates, along with sprint recaps so you can see first hand how the product keeps getting better and better.   Learn more

Quarterly Business ReviewsBusiness Reviews

Our Customer Success Team will reach out to your administrators to review your usage, adoption, and any bottlenecks we are seeing within your organization.

Real-Time InsightsReal Time Insights

We will monitor your account using best-in-class customer success software and construction-specific metrics to insure that things are going right, every day. If we see a problem, or think something is not going the way we planned we will actively reach out.