Procore Construction Software
RFI (Request-for-Information)
Automatically track and number Requests-For-Information to keep your project on schedule.
1. Get RFIs Closed Faster
Set a due date for every RFI and distribute via email.
2. Email or Fax RFIs to Multiple Users
Enables multiple responses from team members.
3. Add Attachments
Attach any type of electronic file directly to the RFI.
4. Automatic Reminders
Choose when email reminders for overdue RFIs are sent out via email— as frequently as every day.
5. All The Detail You Need
Every Procore RFI allows you to put in as many comments as you want to get the information you need.
More Detail On Procore's Project RFI Screen
Requests-for-Information (RFIs) can help a project run smoothly and on schedule, or they can cause delays that can mean cost overruns and lost profit for contractors. Most construction software doesn't attempt to address the root cause of RFI problems - poor communication and a lack of accountability from the people responsible for answering or "closing" an RFI.
Procore's approach to construction project management software is different. Procore not only organizes RFIs, but it also brings transparency and accountability to the RFI process. The result is unique among construction software packages - Procore actually can help to improve the workflow associated with RFIs, instead of simply tracking those requests.
RFIs are usually created when a contractor or builder lacks required information from another construction project team member. Often, this information consists of detailed specifications from architects, engineers, or designers. These team members may have particular parts, measurements, or other information that simply is not available to the contractor. Without the answers to the questions contained in RFIs from the contractor, the construction project stops. The usefulness of any construction project management software comes from being able to gather this vital information in a timely and efficient fashion. In a sense, good construction software should reduce or eliminate the "phone-tag" cycle of voicemails and lost messages.
Procore uses email to document and manage information regarding individual Requests for Information (RFIs) for every construction project. A Procore user creates an RFI by clicking a single button on the RFI page and then assigning the RFI to a project team member. In addition to the person responsible for closing the RFI, Procore can also include a distribution list of the people affected by this RFI - in this way Procore's construction project management software brings transparency and accountability to the RFI process. The RFI is no longer a single fax between the contractor and the architect. Instead, the RFI is an email between those individuals, with copies to any other project team members who may be affected by that RFI. The person responsible for closing that RFI knows that other people on the project team now are aware of his vital role in helping the project move forward.
Procore's approach to construction project management also takes advantage of scheduled, automatic reminders in order to keep the RFI process on track. A due date can be set for every RFI to be closed. In the event that the RFI is not marked as complete by that date, Procore's construction software will automatically send out overdue reminder emails to all parties on the distribution list for that RFI. Again, Procore brings accountability and transparency to the RFI process by not letting any RFIs get "swept under the rug" or forgotten.
Procore also adds value beyond the typical construction project management software by keeping track of the various communications involved with closing each RFI. In other words, the email trail of back-and-forth communications is tracked and archived for each RFI by Procore, allowing the full story and history of every RFI to be recalled at any time in the future.